Home How We Work Services Pricing Own Your NPI About Book a Call
Six Service Lines

Everything your operation needs.
Under one roof.

Each service line is available as part of a full retainer or scoped as a standalone project. Done by our team — not outsourced, not templated, not handed off to someone you've never met.

01
Human Resources
HR Operations
The policies, documentation, and compliance infrastructure that protect your practice and your people. Not a generic employee handbook — a real HR function built around how you actually operate.
  • Policy & employee handbook development
  • HR compliance & documentation audits
  • Staff relations & performance systems
  • Contractor agreements & BAAs
  • Multi-state HR infrastructure
02
Recruiting
Talent Acquisition
Hiring that doesn't stop at the offer letter. We build the pipeline, screen candidates, run the process, and design onboarding so new hires actually stick. From RBT to BCBA to admin — we know who you need and how to find them.
  • Job posting & sourcing strategy
  • Candidate screening & interview management
  • Offer letters, promotions & role transitions
  • Clinical ladder & career pathway design
  • Full onboarding system builds
03
Revenue Cycle
Billing Operations
Authorizations, claims management, payer relationships, credentialing, and the workflows that keep revenue moving. We have a dedicated Billing Ops Specialist on our team — this isn't something we wing.
  • Authorization workflow design & management
  • Claims processing & follow-up systems
  • Payer credentialing & panel enrollment
  • CAQH profile creation & attestation management
  • NPI setup, updates & maintenance
  • Medicaid / DMAS billing compliance
  • Billing audit & revenue leakage review
04
Client Experience
Client Care Operations
From first inquiry to active service — systems that make families feel held from the moment they call. Intake, onboarding, communication workflows, and retention. Losing a family to a broken process is both costly and avoidable.
  • Client intake & onboarding system design
  • Waitlist management & conversion workflows
  • Family communication templates & processes
  • Discharge, transition & re-auth coordination
  • Bilingual client support (EN/ES)
05
Culture & Systems
People Infrastructure
Org design, T&D systems, performance frameworks, culture infrastructure — built neurodivergent-affirming and trauma-informed, because that's not optional. It's how you keep people.
  • Organizational structure & role clarity
  • Training & development system design
  • Performance management frameworks
  • Retention strategy & culture systems
  • Neurodivergent-affirming ops design
06
Ops Technology
Tech Stack & AI Integration
Most practices run six tools that do three jobs and none of them talk to each other. We audit what you have, cut what you don't need, implement what you do, and integrate AI where it actually makes sense. No tech for tech's sake.
  • Full tech stack audit & gap analysis
  • Platform selection & implementation
  • Workflow automation & tool integration
  • AI tool integration & optimization
  • Staff training on new systems
Ready to talk about what you need?
30 minutes. No pitch. Just an honest conversation.
Book a Discovery Call